New — AI Agents

Your processes now have their own intelligence.

Autonomous agents that observe case events, analyze data and documents, and take real actions — change stage, create tasks, review documents, enforce deadlines. No prompt. No code. No integration.

AI Agents available from the Starter plan.

Are you still doing this manually?

Leads going cold in the pipeline with nobody following up

Contracts being signed without reviewing risk clauses

Employees with probation periods expiring without evaluation

Support tickets breaching SLA with nobody escalating

Every area of your business has critical processes that depend on someone remembering, following up, and acting at the right time. Specialized agents do this automatically — with the expertise of someone who understands the area.

Marketplace

Meet your AI specialists

Each agent is a specialist in its area — with its own persona, memory, and reasoning. Not generic. These are professionals who understand the vocabulary and rules of your industry.

AI Sales Manager

B2B Sales Pipeline

Experienced sales director with 20 years in B2B markets. Pragmatic, results-driven, speaks the language of sales.

Scores leads with intelligent BANT criteria, monitors inactivity and creates automatic follow-ups, generates weekly pipeline reports, moves deals through the funnel when criteria are met, and escalates at-risk deals to management.

Triggers

Case createdInactivityStage changeField changedDeadline reachedScheduled

Ações

Lead scoringCreate taskMove stageSend emailEscalate to managerGenerate weekly report

AI Legal Assistant

Contracts & Compliance

Senior attorney with experience in contracts and compliance. Meticulous, identifies risks, tracks legal deadlines.

Analyzes contract clauses, identifies risks and pending issues, automatically calculates legal deadlines, alerts on expirations, and classifies legal risk level for each case.

Triggers

Document submittedDeadline reachedSLA breachedCase createdField changedScheduled

Ações

Analyze contractCalculate deadlinesCreate taskClassify riskAlert expirationsIssue legal opinion

AI HR Manager

People & Labor Processes

HR manager with experience in onboarding, labor compliance, and people development.

Creates document checklists for onboarding, tracks probation periods with automatic alerts, monitors certificate and attestation expirations, and organizes offboarding processes.

Triggers

Case createdStage changedDocument submittedTask completedDeadline reachedScheduled

Ações

Create checklistTrack probationAlert expirationsRequest documentsNotify managerOrganize offboarding

How it works

01

Choose and install

Open the Agent Marketplace in template settings. Choose from 6 specialized agents by area. Click "Install".

02

Configure triggers and permissions

Define which events activate the agent (document submitted, stage changed, deadline passed). Choose exactly what it can read and do.

03

The agent works on its own

On each event, the agent analyzes the case context, reasons about what to do, and executes real actions. Everything logged in the timeline.

No code. No integration. No prompt. The agent already knows what to do.

Not a chatbot. An agent that acts.

Chatbots / Copilots
CaseFy AI Agents
How it works
You ask
The agent observes
Context
What you type
Entire case: stage, fields, docs, people
Actions
Replies with text
Changes stage, creates task, reviews document
Memory
Forgets each session
Remembers between executions
Activation
Manual (prompt)
Automatic (22 triggers)
Setup
Prompt engineering
One click in the marketplace

30+ actions. 22 triggers. Full control.

What agents can READ

  • Case data (fields, stage, status, priority)
  • Documents (with full text content)
  • Complete process timeline
  • People and companies involved
  • Tasks and their statuses
  • Conversations and comments
  • Scheduled activities

What agents can DO

  • Add comments and reply to threads
  • Create and assign tasks with deadlines
  • Move the case to a different stage
  • Fill fields automatically
  • Send notifications and emails
  • Generate executive summaries
  • Review documents with feedback
  • Adjust case priority and deadline
  • Manage tags
  • Schedule next execution (wake-up)
  • Store memory between executions

You control exactly what each agent can read and do. Granular permissions per agent, per template.

22 events that activate your agents

Case

Case createdStatus changedCase assignedCreated via public form

Stage

Entered stageLeft stage

Field

Field value changed

Artifact

Document submittedForm submittedForm approvedForm rejectedTask completedReview completedDecision made

Time

SLA breachedDeadline reachedScheduled intervalInactivity

Person

Person addedPerson removed

Signature

Signature completedSignature rejected
Segurança

AI with control, not on autopilot

Granular permissions

Each agent receives only the capabilities you allow. Read and write configured separately.

Complete audit trail

Every agent action is logged in the case timeline. Author, date, context, and result.

Automatic circuit breaker

3 consecutive errors = agent automatically paused for 1 hour. No risk of infinite loops.

Configurable limits

Maximum actions per execution, maximum executions per day. You set the limits.

Modelos

Choose the AI model per agent

OpenAI

GPT-5 Nano
GPT-5 Mini
GPT-5.2

Anthropic

Claude Haiku 4.5
Claude Sonnet 4.5
Claude Opus 4.6

Available models vary by plan. Starter: GPT-5 Nano. Professional: all standard. Enterprise: all including premium.

AI Agents in every plan

Starter

R$12/usuário/mês

1 specialized agent, 200 credits/month, GPT-5 Nano

Prove the value with one agent.

Mais Popular

Professional

R$24/usuário/mês

Unlimited agents, 2,000 credits/month, all standard models

Full intelligence for your operation.

Enterprise

Sob consulta

Everything unlimited + custom agents + premium models

For operations that demand the best.

View all plans

Extra credits available: Starter R$39/1,000 | Pro R$25/1,000 | Enterprise R$15/1,000

The right process is already waiting for you.

Start free. No credit card, no migration, no hassle.

Create Free AccountBook a Demo

Free for up to 3 users. Forever.