CaseFy for Healthcare

The EMR cares for the patient. Who cares for the operation?

Patient onboarding, accreditation prep, incident investigation, equipment management — everything that happens outside the medical record needs orchestration. Not more spreadsheets.

Free for up to 3 users. No credit card required.

The patient arrived. Now what?

On Monday, a new patient needs to be onboarded into the care program. The registration is in the system, but the consent forms are in email, the care plan is in Drive, the pending authorization is on the insurer's WhatsApp, and the exam schedule lives in a spreadsheet.

Two weeks later, accreditation asks for evidence that the safety protocol was followed. The quality team starts digging through folders, emails, and systems. Three weeks pass before everything is compiled.

Nobody dropped the ball. The problem is that every operational process lives in a different place — and no system connects the entire journey.

What if every healthcare operational process had a complete story — from start to outcome?

From admission to discharge. Without losing the thread.

Care doesn't stop at the medical record.

Onboarding, consents, protocols, accreditation — every operational process has an owner, a deadline, and a status. With the same clarity as the clinical system.

Patients and providers follow everything.

Exclusive portal via link. The patient sees the status, submits documents, and receives guidance — no account needed, no calling to ask.

Traceable clinical decisions.

Review needs approval? Protocol needs sign-off? Formal decisions with justification and timestamp — no email, no paper.

AI that works for the operation.

Agents validate documents, monitor regulatory deadlines, and generate reports for leadership. Automatically, inside the case.

Where the EMR stops, CaseFy starts.

What the EMR/EHR does well

Electronic health records
Prescriptions and clinical notes
Appointment and surgery scheduling
Insurance billing

What it doesn't do

Orchestrate patient onboarding with documents and consents
Prepare accreditation with linked evidence and deadlines
Investigate incidents with decision chains and root cause
Manage equipment lifecycle with maintenance and reports
Review clinical protocols with versioning and approvals
AI that monitors regulatory deadlines and validates documents

The EMR handles clinical data. The operational processes that sustain care live in email, WhatsApp, and spreadsheets.

The shift

Every operational process becomes a complete case.

With stages, versioned documents, chained approvals, external portal, and AI agents — all in one traceable place.

Request
Triage
Analysis
Review
Decision
Execution
Verification
Completed

Everything the EMR lacks. Everything the operation needs.

Automatic regulatory deadlines

SLA by process type. Escalating alerts before the deadline expires.

Versioned documents

Consents, reports, protocols — in the case history, not in email.

Traceable decisions

Who approved, when, and why. In the timeline, with timestamp.

Patient portal

Status, documents, and guidance — all via link, no login, no phone calls.

AI Agents

Validate documents, monitor regulatory deadlines, and generate reports automatically.

90+ permissions (HIPAA/LGPD)

Granular access control. Sensitive health data protected by design.

Immutable timeline

Every action recorded. Compliance proof for accreditation and regulators.

Stage automations

Documents complete? Advances to analysis. Deadline at risk? Escalates to leadership.

Start in minutes.

01

Build your healthcare process

Define stages, documents, deadlines, and automations. Use a ready-made template or build from scratch.

02

Open a case for each process

Each onboarding, investigation, or accreditation gets its own life: documents, tasks, decisions, and timeline.

03

Involve patients and providers

Portal via link to follow along, submit documents, and receive decisions — no account needed.

04

Let the platform work

Automations move stages, AI validates documents, alerts enforce regulatory deadlines.

Ready-made templates

Start with one click.

Patient Onboarding

8 stages

From admission to integration. Documents, consents, care plan, and welcome kit.

Accreditation Prep

9 stages

JCI/AAAHC: self-assessment, action plan, linked evidence, and audit. 12-24 months orchestrated.

Incident Investigation

8 stages

Notification, root cause analysis, corrective actions, and follow-up. Traceable from start to finish.

Equipment Lifecycle

7 stages

Acquisition, installation, calibration, preventive maintenance, and disposal. Linked reports.

Clinical Protocol Review

7 stages

Proposal, peer review, committee approval, publication, and training.

Complaint Management

7 stages

Registration, triage, investigation, response, and follow-up. Traceable patient relations.

EMR/EHR vs. CaseFy — side by side.

What the operation needs
EMR/EHR
CaseFy
Orchestrate multi-step onboarding
N/A
Cases + Stages + Tasks
Collect documents with tracking
Email + WhatsApp
Portal + Forms + Documents
Approve protocols and reviews
Email + stamp
Formal decisions with justification
Prepare accreditation with evidence
Folders + spreadsheet
Cases with linked evidence
Investigate incidents with root cause
N/A
Dedicated template with automations
Give the patient visibility
N/A
Portal via link + Chat
AI that validates and monitors deadlines
N/A
Native AI Agents
Audit trail for regulators
Partial log
Immutable timeline
Compliance & Regulation

Built for the most regulated industry.

Regulatory Deadlines

Automatic SLA by process type with 24/7 AI agent monitoring.

HIPAA / LGPD

90+ permissions, encryption, audit trail. Sensitive health data protected by design.

JCI / AAAHC

Each accreditation requirement is a case with linked evidence, deadline, and owner.

TISS Standards

Configurable fields mapped to TISS. Timeline proves compliance.

Medical Board

Formal medical reviews with justification, identified reviewer, and timestamp.

Health Authority

Equipment and supply management with monitored validity and linked documents.

Complementary, not a replacement

Use with your EMR. Not against it.

CaseFy doesn't replace your electronic medical record. CaseFy orchestrates the operational processes the EMR doesn't cover — onboarding, accreditation, incidents, equipment.

Epic
Cerner
MEDITECH
Allscripts
athenahealth

Integration via webhooks + Zapier/Make. Native integrations coming soon.

The hospital that runs is the hospital where no process gets lost.

Free for up to 3 users. Patient Onboarding template ready to use.

The right process is already waiting for you.

Start free. No credit card, no migration, no hassle.

Create Free AccountBook a Demo

Free for up to 3 users. Forever.