Approvals & Decisions
Who approved. When. Why.
Every decision with an author, justification, and timestamp — forever. No more verbal approvals, no more doubt.
You've been through this before.
"Who authorized this?" — and no one can answer. Someone says it was approved by email. Another remembers a hallway conversation. A third swears the director approved it on Slack.
When the audit comes, the scramble begins: digging through inboxes, reconstructing conversations, trying to piece together a chain of approvals that never formally existed.
Decisions without records aren't decisions. They're gambles.
What if every decision had a justification, an author, and a date — forever?
Imagine a world where no approval gets lost.
Every decision, documented.
Approved, rejected, or conditional — with mandatory justification. No room for "I thought it was approved."
Every review, traceable.
Review requests with deadlines, designated reviewers, and clear status: pending, approved, changes requested, or expired.
Every record, immutable.
Formal decisions can't be edited — only reverted, creating a new record. Complete audit trail, always.
Every deadline, monitored.
Reviews that exceed their deadline expire automatically. No review forgotten in an invisible queue.
Before and after.
Approvals via email, Slack, or hallway conversations
"Who authorized this?" — no clear answer
Audits become archaeological digs
Decisions reversed with no record of why
Reviews forgotten in overflowing inboxes
Formal decision with author, date, and justification
Immutable and instant audit trail
Review requests with deadlines and clear status
Reversions create new records — nothing is erased
Automatic expiration of unanswered reviews
How it works
Formal decisions. Structured reviews.
In CaseFy, approvals stop being conversations and become formal records — with type, justification, reviewers, and automations that move the process forward.
Decisions with justification
Record approvals, rejections, exceptions, and conditionals with mandatory reasoning text.
Review requests
Send formal requests to specific reviewers with deadlines and clear instructions.
Multiple reviewers
Assign multiple reviewers to a single request. Each responds independently.
Approve, reject, or request changes
Three possible responses, each with room for detailed comments.
Auditable reversion
Formal decisions can only be reverted — never edited. Reversion creates a new timeline record.
Decision-triggered automations
An approval can move stages, notify teams, create tasks — all automatically.
Automatic expiration
Unanswered reviews past their deadline are marked as expired by the system.
Complete timeline
Every decision and every review appears on the case timeline — who, when, what, and why.
A decision without a record isn't a decision.
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