Sales

Client Onboarding Template

Client onboarding process in 5 stages — from contract signature to go-live — with structured kickoff, setup, training and handoff.

5 stages · SLA: 1-5 dias por etapa

Free. No credit card. Setup in minutes.

Process stages

1

Kickoff and planning

2

Account setup

3

Data migration

4

Training

5

Go-live and handoff

Included fields

  • Company name
  • Contracted plan
  • Customer success manager (CSM)
  • Contract date
  • Expected go-live date
  • Client stakeholders
  • Integration requirements
  • Migration status
  • Completed training
  • Post-onboarding NPS

Automations

  • Welcome email to client
  • Automatic kickoff task creation
  • Go-live deadline alerts
  • Post-onboarding NPS form
  • Support team handoff notification

How it works

1

Create your free account

Sign up in less than 1 minute. No credit card, no commitment.

2

Install the template

Find it in the marketplace and install with one click. All fields and automations come pre-configured.

3

Start using it

Open your first case and track the process from start to finish with timeline and traceability.

Start using this template now

Client onboarding process in 5 stages — from contract signature to go-live — with structured kickoff, setup, training and handoff.

Free. No credit card. Setup in minutes.