Privacy Policy
Last updated: February 1, 2026
1. Introduction
CaseFy ("we", "our") operates the CaseFy platform. This Privacy Policy describes how we collect, use, and protect your personal information in compliance with applicable data protection laws.
2. Data Collected
We collect data you provide directly (name, email, company, role), usage data (access logs, pages visited, actions taken), and technical data (IP, browser, device).
3. Purpose of Processing
We use your data to: provide and improve the Service, communicate updates and news, process payments, comply with legal obligations, and ensure platform security.
4. Legal Basis
Data processing is based on: contract execution, consent, legal obligation compliance, and legitimate interest.
5. Sharing
We do not sell your data. We share only with: payment processors (Stripe), infrastructure providers (cloud hosting), and when required by law.
6. Retention
Your data is maintained while your account is active and for 30 days after cancellation. Data required for legal compliance may be retained longer.
7. Your Rights
You have the right to: access your data, correct incomplete or inaccurate data, request anonymization or deletion, revoke consent, request portability. To exercise these rights, email privacy@casefy.io.
8. Security
We implement technical and organizational measures to protect your data, including: encryption in transit (TLS) and at rest, role-based access control (RBAC), complete audit logs, and soft delete for accidental loss prevention.
9. Cookies
We use essential cookies for site functionality and analytics cookies (with your consent) to understand how the site is used.
10. Contact
For privacy questions, contact: privacy@casefy.io